how can we help you?

Hours

Our pick up and delivery times are from Monday to Friday from 9:00-17:00 for deliveries and from Monday to Sunday in the Pearl Izumi store. Consult other available times by phone: +34 971 126 711 or e-mail info@justrentabike.es

Is it possible to pick up my bike the day before the booking starts?

You can pick up your bike from 16:00 pm without any additional cost.

Are deliveries to our accomodation available?

Free deliveries on orders over 250€. For orders under this quantity the drop off charge is 30€. 

How can I find out my bike size?

Within the reservation process we have a size calculator, you just have to measure the height from the ground to your crotch in centimeters. Also, you can see here a Specialized orientative table depending on your height. 


size calculator


I have already completed the booking but I have not received the confirmation e-mail. What should I do?

Contact us by phone +34 971 126 711 (From 9am to 17pm) or by e-mail info@justrentabike.es

Is there any other charge or additional cost?

In Just Rent a Bike, we don´t hide prices, so the price you can see in your screen is the one you will pay for your rental. 

Should I pay for the bike cleaning?

This is our job, it is not necessary to clean the bike before returning it. 

Which accesories are included?

All our bikes are supplied with air pump, inner tube, helmet, tools, tire lever, odometer and water bottle. Also, we have an insurance that the customer can choose. 

Can I send my bike measures?

In Just Rent a Bike we will be glad to prepair the bike with your measures. 

Can I bring my own pedals, saddle or wheels?

Our mechanics will be glad to help you without any extra cost. 

Still can´t find what you are looking for?

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